Mobile App Privacy Policy

For TALKFORCE iOS and Android Apps

Last updated: August 2026

Introduction

This Mobile App Privacy Policy applies to the TALKFORCE Push To Talk (PTT) applications available on the Apple App Store and Google Play Store ("the Apps"). It describes how TALKFORCE ("we," "our," or "us") collects, uses, shares, and protects information when you use our Apps.

For our general website privacy practices, please review our Website Privacy Policy.

Information We Collect Through the Apps

Account Information

To provide PTT service, we collect your name, email address, phone number, company name, and account credentials. This information is used to authenticate your account and manage your organization.

Device and Usage Data

We collect device identifiers, operating system version, app version, and diagnostic data to ensure compatibility, troubleshoot issues, and improve performance. We also collect usage information such as channel participation, PTT events, and feature settings.

Location Data

The Apps may request location permissions to enable real-time GPS fleet tracking, geofencing, and emergency location features. Location data is only collected when you or your organization have enabled these features, and it is only available to authorized users within your organization. You can manage location permissions through your device settings at any time.

Audio and Communications

PTT voice transmissions are delivered in real time. If your organization has enabled recording or AI transcription features, voice communications may be recorded and stored for compliance, training, or operational review purposes. You can contact your organization administrator to learn whether these features are enabled for your account.

How We Use Your Information

We use the information collected through the Apps to:

How We Share Your Information

We do not sell your personal information. We share information only with trusted service providers who help us operate the Apps and infrastructure, and only when necessary to deliver the services your organization has purchased. These providers are contractually bound to protect your information and use it only for the services we request.

We may also disclose information if required by law, to protect our rights, or to respond to lawful requests from public authorities.

Data Security

We protect voice and data transmissions using industry-standard encryption. All infrastructure is hosted in the United States, and we maintain redundant data centers for high availability. We regularly review our security practices to help keep your information safe.

Your Choices and Rights

You can manage app permissions, including location, microphone, and notifications, through your device settings. You may also request access to, correction of, or deletion of your personal information by contacting your organization administrator or using the contact form below.

Children's Privacy

The Apps are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.

Changes to This Policy

We may update this Mobile App Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Mobile App Privacy Policy or our mobile data practices, please contact us through our contact form.

TALKFORCE Privacy Team Address: 3623 Crossings Drive, Suite 300, Prescott, AZ 86305