Frequently Asked Questions

Find answers to common questions about TALKFORCE push-to-talk solutions.

Pricing & Equipment

How much are TALKFORCE PTT radios?

What's included with each device?

Do you rent, lease or sell PTT radios?

What's included in the subscription?

Is there a warranty or guarantee?

Coverage & Connectivity

What's the range of TALKFORCE devices?

What carriers does TALKFORCE work with?

Can I boost my radio signals for more coverage?

Do the radios work in remote areas?

How do I connect my device to WiFi?

How does carrier switching work?

Device Setup & Operation

How do I log into the dashboard portal?

How do I create and manage channels?

How do I change the volume on my device?

How do I replay the last call?

How do I change channels on the device?

How do I send private messages?

How do I broadcast to all channels (all-call)?

Troubleshooting

My device shows 'Connection Failed' or 'Denied'

My device shows 'Connecting' or 'Null' constantly

The device seems locked up or won't connect

My device has physical damage - what do I do?

The firmware upgrade won't complete or keeps prompting me

Why aren't all my devices showing on the fleet map?

AI Features & Add-ons

Where do I access transcriptions, recordings, or daily summaries?

How do I enable translation features?

How do I upgrade my radio or add features?

Security & Administration

Is this Push To Talk system private?

Is TALKFORCE HIPAA compliant?

How is my data protected?

How do I reset my dashboard password?

How do I change radio names or company name on displays?

How do I set up shared channels between different accounts?

Still Have Questions?

Our team is ready to help you find the perfect communication solution for your business.