Privacy Policy

Last updated: January 2026

Introduction

TALKFORCE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our push-to-talk communication services, website, and mobile applications.

We are 100% USA-based and all data is processed and stored within the United States, ensuring compliance with U.S. data protection standards.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Company name and business address
• Billing and payment information
• Device identifiers and usage data

Communication Data

Our push-to-talk services utilize 256-bit encryption to protect all voice communications. We do not store or record voice transmissions unless specifically requested by enterprise customers for compliance purposes.

Location Data

Our Fleet Tracking Command Center collects GPS location data from enabled devices. This data is used solely for fleet management purposes and is only accessible to authorized administrators within your organization.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our push-to-talk communication services
• Process transactions and send billing notifications
• Enable fleet tracking and AI-powered features
• Provide customer support and respond to inquiries
• Send service updates and security alerts
• Improve our services and develop new features

Data Security

We implement industry-leading security measures including 256-bit encryption for all communications, secure data centers, and regular security audits. Our infrastructure operates on enterprise-grade servers with 99.999% uptime guarantee.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our services, provided they agree to keep this information confidential.

Your Rights

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our contact form or at:

TALKFORCE Privacy Team Address: 3623 Crossings Drive, Suite 300, Prescott, AZ 86305